Support Portal
Need help or guidance?
You can reach our team for legal questions, general inquiries, consulting, or technical support tickets. Select a path and we will connect you with the right expert.
Contact channels
For fastest help, use the ticket system when signed in. For specialized requests: info@adtap.network (general), billing@adtap.network (billing), privacy@adtap.network (privacy), security@adtap.network (security), press@adtap.network (press).
Legal & Policies
Review our privacy, terms, security, and cookie policies. These documents explain how we protect your rights and keep our services transparent.
Contact & Consulting
Questions about partnerships or how we can help your organization? Contact our support desk, request a consulting session, or discuss advertising opportunities.
Managed Hosting
For publishers on the default managed-hosting model, we operate the platform and keep your data backed up.
- •Daily backups for databases and files (24-hour cadence)
- •Support via tickets with phone escalation when it’s the fastest path
- •Data portability: downloadable archives or physical media at cost